The “Barn”, as it’s affectionately known, is run by first time business owner / Instructor Karen Casler. Karen shares with us a number of the secrets of her success in the interview below:
- Her total focus on customer service.
- Using technology effectively.
- Offering a diversity of classes to reach the broadest audience.
- Recruiting and retaining the best indoor cycling instructors.
- Some Instructors don’t fit – what to do next…
- Not all customers fit either…
CB Cyclebarn 372 Camino de Estrella San Clemente, CA 92672
(949)303-3112 Email: email@example.com
Indoor Cycles: FreeMotion S11.9
In class display system of rider performance metrics: Performance IQ
Website design and MINDBODY scheduling integration by LiveEdit Aurora
Listen to Karen’s interview below or subscribe to our free podcast in iTunes and have every new episode delivered straight to your portable device.